No IT department. Plenty of AI.
Tools arrive on expenses. Staff use personal accounts.
Platform £1,800 to £6,500 a month · audit £7,500, credited
of UK employers have a formal AI policy (CIPD, 2026)
of UK employees have used unapproved AI tools at work (Microsoft UK, 2025, vendor survey)
did so because there was no approved alternative (Microsoft UK, 2025, vendor survey)
First findings within 48 hours of your health check.
Issues detected · needs attention first
| Issue | Rule | Severity | Owner | Status |
|---|---|---|---|---|
| Payroll file uploaded to an external AI tool | R-15 | High | HR Director | Blocked · reviewed |
| 31 personal AI accounts found in Sales | R-02 | High | Head of Sales | Migrating · 27 done |
| Customer data in a prompt without redaction | R-01 | High | Ops lead | Redacted · 0 left |
| Premium model used for internal drafts · 412 requests | R-07 | Medium | Engineering lead | Rerouted |
| CRM "AI assist" running without a DPIA | Policy | Medium | Head of Sales | DPIA in progress |
| Agent attempted an external email | R-12 | Low | S. Reid | Held · approved |
| Job | Owner | RAG | Effort | Cost to date | Forecast | Actual | Variance | Return / yr | Status |
|---|---|---|---|---|---|---|---|---|---|
| Migrate personal accounts to managed | IT Director | 12 d | £4,200 | £6,000 · 20 d | £4,200 · 12 d | −£1,800 · −8 d | risk | Done | |
| Route everyday tasks to standard tier | FD | 3 d | £900 | £1,200 · 4 d | £900 · 3 d | −£300 · −1 d | £58,400 | Done | |
| Payroll upload block (R-15) | HR Director | 1 d | £300 | £300 · 1 d | £300 · 1 d | 0 | risk | Done | |
| Collections letters via Comms agent | Head of Collections | 18 d | £11,600 | £14,000 · 25 d | — | on track | £96,000 | In progress | |
| KYC document checks | Head of Onboarding | 9 d | £5,100 | £9,000 · 15 d | — | on track | £61,000 | In progress | |
| Contact-centre adviser assist | Head of CS | 26 d | £19,800 | £16,000 · 20 d | — | +£3,800 · +6 d | £142,000 | At risk · vendor delay |
Effort, cost and return are recorded against each job as it happens. Done means the job is solved in production with its owner’s sign-off, not that a licence was bought.
We test it before you use it.
New models arrive most weeks from a handful of companies. Deciding which to use, for what, and when not to, is not a decision your employees should be making. So we make it first, in a controlled sandbox, with a dedicated research team.
Ask us to test a specific frontier model against your workload. You get a written result and, if it passes, a staged switch with a way back.
| Release | Behaviour | Stability | Cost vs current | Data | Verdict |
|---|---|---|---|---|---|
| Standard-tier model, 9 Sep | Pass | Pass · 0.4% drift | −11% | Pass | Approved |
| Premium model, 2 Sep | Pass | Fail · 6% drift | +38% | Pass | Declined |
| Small model, 11 Sep | Testing | Day 3 of 7 | −54% | Pass | In progress |
| Client request · voice model | Testing | Day 1 of 7 | — | Review | In progress |
Example data. Results are written up monthly in the Change Control briefing.
From businesses your size.
We don't have anyone to run this.
You don't need anyone. Register and Usage Insight are managed accounts; Managed Operations runs the rest if you want it to. Your part is a monthly call.
Is £7,500 a lot for an audit?
It is fixed, credited in full against year one, and replaces the guesswork about what your people are doing with customer data. SMEs commonly find personal accounts and duplicate subscriptions in the first findings report.
What if we only want the audit?
Then that is what you buy. There is no obligation to take the platform.
Find out where your AI stands. Then decide.
Under a minute, an upload, or a visit. Something for the board either way.